Which concept involves rotating workers through different jobs to broaden their skills?

Which concept involves rotating workers through different jobs to broaden their skills?

• A. Job enlargement
• B. Job rotation
• C. Job enrichment
• D. Delegation

Answer: (B)

Cross-training through job rotation is the idea here. By moving workers between different tasks—like machining, quality checks, and packaging—employees gain a broader set of skills and a better understanding of how the business fits together. This makes the workforce more versatile and able to cope with changes in demand or processes. It’s the best fit because it directly involves changing the tasks the worker performs to broaden their capabilities, rather than simply adding more tasks to one job (enlargement), increasing depth or autonomy in a single role (enrichment), or handing tasks to someone else (delegation).

Cross-training through job rotation is the idea here. By moving workers between different tasks—like machining, quality checks, and packaging—employees gain a broader set of skills and a better understanding of how the business fits together. This makes the workforce more versatile and able to cope with changes in demand or processes. It’s the best fit because it directly involves changing the tasks the worker performs to broaden their capabilities, rather than simply adding more tasks to one job (enlargement), increasing depth or autonomy in a single role (enrichment), or handing tasks to someone else (delegation).